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After sales

A user guide to your new home

Welcome Pack 

Moving into a new build property makes operating and maintaining your home simpler, smarter and safer than most second hand properties, as your home has modern controls, energy efficient technology and easy to operate fixings installed.

This short video explains how everything functions to ensure you get the most out of your new Dawn home. It covers many topics, including how to program your central heating and hot water, registering all of your appliances to make sure you receive your manufacturer warranty, and operating windows, doors, loft hatches and more. 

You can watch the full video, or skip to the topic you are interested in by hovering over the play bar to see the different chapters.

If you need any more information please email: aftersales@dawn-homes.co.uk or telephone: 0141 285 6700. Our operating hours are 9:00am to 4:30pm, Monday to Friday.

Out of hours emergency

For an out of hours emergency please find the appropriate contact details in your Spaciable account.

Operating your thermostat

We have put together the guide below covering how to program a schedule for your heating and hot water using your thermostat, as well as other helpful information to help you operate your heating controls with confidence.

Myson Touch V2 Thermostat - Instruction video